Return Policy
At Codesremedy Remedy, we strive to provide high-quality PHP scripts for your business needs. Since our products are digital downloads, we have a strict no-refund policy, except in special cases outlined below.
1. No Refund Policy
Due to the nature of digital products, all sales are final, and we do not offer refunds or exchanges once a script has been downloaded or accessed.
2. Exceptions for Refunds
Refunds may be granted only under the following conditions:
- Defective Product: If the script has critical errors that prevent proper functionality, and our support team is unable to resolve the issue.
- Non-Delivery: If you do not receive the download link or access to your purchased script after payment and our support team cannot resolve the issue.
- Duplicate Purchase: If you accidentally purchase the same script more than once, we will refund the duplicate charge upon verification.
3. Eligibility for Refunds
To request a refund under the above conditions, you must:
- Contact our support team within 7 days of purchase.
- Provide detailed information about the issue, including screenshots or error messages.
- Allow us reasonable time to troubleshoot and fix the problem before a refund is considered.
4. Non-Refundable Cases
Refunds will not be provided if:
- You change your mind after purchasing.
- You no longer need the script.
- You lack the required technical skills to install or configure the script.
- Your hosting/server does not meet the script's requirements.
- The script conflicts with third-party services or software.
5. Support & Issue Resolution
If you experience any issues with our scripts, we encourage you to contact our support team first. Most problems can be resolved through assistance and updates.
6. Contact Us
For refund requests or support inquiries, reach out to us at:
đź“§ Email: support@codesremedy.com